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Zayenha Bio Help

Managing subscription and billing

All Zayenha Bio subscriptions are managed through Zayenha Hub (zayenha.com): open My account, then Subscriptions, then Open subscription on Zayenha. Upgrades are instant with a prorated charge, downgrades start at the end of the paid month. Cancellation does not delete your data immediately. Refund decisions are made case-by-case by the Zayenha Hub billing team -- there is no fixed timeframe this app states on its behalf.

Where do you manage your subscription?

All billing for Zayenha Bio is handled by the Zayenha Hub (zayenha.com), the shared platform for every Zayenha app. That means your payments and documents live in one place across all apps.

Reaching billing

  • Open My account → Subscriptions in Zayenha Bio.
  • Click "Open subscription on Zayenha" — opens a new tab on zayenha.com.

Or directly: zayenha.com/dashboard?tab=subscriptions

Upgrades and downgrades

  • Upgrades are instant: you pay the prorated difference for the remainder of your current month.
  • Downgrades take effect at period end: your current plan runs through the end of the paid month, then steps down automatically.

Payment methods

  • Visa / Mastercard / mada cards.
  • Apple Pay and Google Pay.
  • STC Pay for payments inside Saudi Arabia.
  • Zayenha points from your wallet, fully or partially.

Tax invoices

Every charge produces a ZATCA-compliant tax invoice for Saudi Arabia. Download invoices from Zayenha Hub → Billing → History.

Cancellation

  • From the Subscriptions tab in Zayenha Hub, click "Cancel".
  • Cancellation does not delete your data immediately — your pages remain saved, and you can renew to return to your paid plan.

Honestly: refunds

Refund decisions are handled case-by-case by the Zayenha Hub billing team, and there is no fixed timeframe this app can state on its behalf. To ask about a refund, contact support directly through Zayenha Hub.

Auto-renewal

Your subscription renews automatically before it expires. You receive a reminder email before renewal. To disable it, go to Zayenha Hub → Subscriptions → Auto-renewal.

Frequently asked questions

Where exactly do I manage my subscription?

Directly on Zayenha Hub (zayenha.com/dashboard?tab=subscriptions), reachable via the Open subscription on Zayenha button inside my Zayenha Bio account.

Is there a guaranteed refund within a fixed period?

This app does not state a fixed timeframe. Refund decisions are made by the Zayenha Hub billing team case-by-case -- contact them directly to ask.

What happens to my data when I cancel?

It is not deleted immediately. Your pages remain saved, and you can renew to return to your paid plan anytime.